Council housing rent and finance
Check your rent balance
Manage your rent account by checking your balance and payments regularly.
It's important that you regularly check your rent account balance to ensure that you don't fall in to arrears.
Online
Login to My Account and enter your 10-digit rent account reference number to the housing and garage rent balance lookup facility on the My Account homepage.
To view your rent statement, you will need to link your tenancy to your My Account using the 'View your tenancy' button on the 'My council home' panel.
Don't have My Account? Register now.
You can check your account by email at housingincome@welhat.gov.uk. Please remember to include your rent account reference number in your email.
Telephone
You can check your account by calling us on 01707 357 088. Check our office opening hours before calling us.