Domestic abuse policy


14.1 This policy will be reviewed every three years unless legislation, statutory guidance or business developments require otherwise. This is to ensure we continue to meet our key principles and deliver good practice.

14.2 We will monitor how many domestic abuse cases are reported to us, our response times and how many survivors approach us with a housing need and are assessed under homelessness legislation.

14.3 All cases of domestic abuse that are reported to us will be audited by a team leader or manager within three working days of it being responded to.

14.4 We will capture feed back on cases of domestic abuse to ensure that we can continue to improve our service and that it meets the needs of those accessing it.