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  1. Home
  2. Content types
  3. Policies
  4. Mutual exchange policy

Mutual exchange policy

In this section

  1. Scope
  2. Policy Statement
  3. Right to exchange
  4. Types of exchange
  5. Conditions for mutual exchange
  6. The Mutual Exchange
  7. Refusing a Mutual Exchange
  8. Right to Repairs
  9. Information Sharing and Confidentiality
  10. Review of Decision and Complaints
  11. You are here: Monitoring
  12. Equality and Diversity
  13. Related Documents & Version History
  14. Appendix 1
  15. Appendix 2

Monitoring

11.1 WHBC will monitor mutual exchanges to ensure the correct application of the policy.

11.2 WHBC will monitor the length of time taken to inform a decision to ensure that the 42 day statutory deadline is met.

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