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Bins collections over May 26 bank holiday

Bins will be collected a day later from May 26 due to the bank holiday. Normal collections will resume from 2 June.

Check you bin collection day
  1. Home
  2. Content types
  3. Policies
  4. Privacy notice

Privacy notice

In this section

  1. Introduction
  2. Why personal information is held and how it is collected
  3. How we use your information
  4. Why we collect and retain personal data
  5. The type of information we process
  6. Who information is processed about
  7. Who we share your information with
  8. How we keep your information safe
  9. Marketing, consents and permissions
  10. CCTV
  11. You are here: Call Recording
  12. Personal data definition
  13. Your rights
  14. Complaints about privacy
  15. How to find out what information we hold about you
  16. COVID-19, Energy Rebate & Help with Energy Costs
  17. Planning Inspectorate Virtual Meetings
  18. Planning applications
  19. Welwyn Garden City Estate Management Scheme applications
  20. Parking Permits
  21. Department for Work and Pensions Data Sharing

Call Recording

Welwyn Hatfield Borough Council has the ability to record telephone calls.

Not all calls are recorded but call recordings could be used:

  • to assist in quality training of staff
  • to investigate and resolve a complaint
  • for the detection, investigation and prevention of crime, including fraud
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