Resident Involvement
Residents Panel
Our Residents Panel are a group of Welwyn Hatfield Borough Council tenants and leaseholders.
The panel act as a ‘critical friend’ to the council.
It helps us to:
- find areas for improvement
- make sure we are transparent
- make sure we met regulatory standards.
This helps us to builds trust, communicate better and improve the quality of our services.
The main responsibilities of the panel are to:
- look at our housing services and tell us how we can make them better
- look at our Resident Involvement Strategy
- check our draft policies and procedures
- check our performance data and challenge it if needed
You do not need any previous experience to join.
You just need to be enthusiastic and want to make a difference.
It is a great way to meet new people.
You will also get useful volunteering experience and work skills.
Commitment
Being a Residents Panel member takes about four to five hours a month.
It includes:
- a meeting every month (up to two hours long)
- these meetings are in person at the council offices or online
- shorter meetings as needed
- some reading between meetings
We can give you support to attend meetings and cover travel expenses.
You must also sign up to the Code of Conduct.
You can find out more in the Terms of Reference.
How to join
If you would like to join use the link below to register your interest.
Notes from previous meetings
The notes from past meetings are below.
You can read them to get an idea of what you might discuss.