Working to help make your neighbourhood a clean,safe and attractive environment for you to live in.
We visit our estates daily to check for littering and dumping of rubbish, dog mess, graffiti, vandalism, abandoned cars, dangerous/illegal parking. If we identify problems that are the responsibility of another authority, such as street lighting, we will report the problem to them.
During our visits, we also check the grounds surrounding the blocks of flats that we manage to ensure these areas are being maintained in accordance with the grounds maintenance standards we set and report any issues that may need attention or are a health and safety issue. A thorough inspection of all our blocks of flats is carried out every six months.
If we receive reports that you are fly-tipping, neglecting your garden or parking without consideration, you will be contacted and warned that this is unacceptable. If these warnings are ignored, we may need to take enforcement action against you in severe circumstances.
The Tenants' Panel
The Tenants' Panel carries out estate monitoring visits regularly and work closely with our Street Wardens to carry out community visits with the Police. During these visits, residents have the chance to tell us about any concerns you have about your local neighbourhood.