Freedom of information policy

Provision of Information

Where information is not subject to any exemptions, WHBC will:

  • Wherever possible provide information to any individual who requests it in the format specified by the applicant. The Council may decide that it is unreasonable to supply information in the format requested by the applicant as a result of practical or cost implications. Where this is the case, the applicant will be told of the reason for this decision. The Council will still supply the information by any other reasonable means.
  • Comply with requests for access to information as quickly as possible and not later than 20 working days following the date of receipt of the request. (or payment of fee if applicable) Working day means any day other than a Saturday, Sunday, Christmas Day, Good Friday or a day which is deemed a Bank Holiday.

Due to the Public Interest Test (Section 14.0 refers), it may not be possible to deal with requests within 20 working days. In these circumstances the Council will give a realistic estimate of when a decision will be made as to whether the information will be provided. If it becomes apparent that the decision will not be made within the estimated time given, the Council will inform the applicant of any delay as soon as possible. The reasons for the delay will be explained. The Freedom of Information Officer will monitor all instances where estimates are exceeded.