Housing Responsive Repairs Policy (Rechargeable Tenant Repairs)
When you make a complaint, we will log information about your complaint and your name and contact details.
Information will only be collected and stored for the purposes of dealing with your complaint and improving our services.
Your complaint and details will be treated confidentially.
All complaints are treated confidentially. Notwithstanding the Freedom of Information Act 2000.
Please refer to our Data Protection policy.