Vexatious, persistent and abusive behaviour policy
Records will be retained by the Customer and Transformation Team regarding the action that has been taken. This will include:
- The name and address of each customers who is treated as abusive, vexatious or persistent
- When the restriction came into force and ends
- What the restrictions are
- When the customer and services were advised
- Any measures that the council may put in place when contact is necessary.