Repairs and maintenance policy

Decanting tenants

Major repair and maintenance works will usually be carried out whilst tenants remain in their property. However, there will be certain situations, such as those when the health and safety of the tenant would be at risk, or the works are so extensive they cannot be carried out with the tenant in the property.

Where this is the case, the Council will arrange to move the tenant and their household. This will either be done on a temporary or permanent basis, depending on the nature of the works.

This will be carried out in accordance with the Council’s Decant Policy.