Repairs and maintenance policy

Void works

This is the collective name for the range of repairs, improvement works, and checks that are carried out once a tenant has vacated a property and before it is re-let.

The Council is committed to allowing only good-quality, safe homes, and will undertake work in accordance with our Empty Property Standards for Council Tenants.

When a resident gives notice to terminate their tenancy an inspection will be carried out on the property prior to it being returned, they must return it in the same condition it was let (clean, Safe, empty, with doors intact and with no damage to the property), albeit with fair wear and tear. The outgoing tenant will be allowed to carry out the repairs themselves, but the council reserves the right to carry out the works and recharge the outgoing tenant.