Repairs and maintenance policy

Scope of policy

This policy identifies how Welwyn Hatfield Borough Council, through its repairs and maintenance service will maintain its properties in good and safe condition.

This will cover:

  • All Welwyn Hatfield Borough Council owned properties and their communal areas
  • All leasehold properties within Welwyn Hatfield Borough Council owned blocks, where the structure and exterior and any common areas or items are the Council’s responsibility to maintain
  • The different types of repairs, maintenance and improvement works carried out
  • Identifying both Welwyn Hatfield Borough Council’s and its tenants’ and leaseholders’ responsibilities for repairs and maintenance