Decant policy
Removal and Storage of Personal Items
20.1 WHBC will arrange for the removal of the tenant’s possessions before the works to their original property begin. Depending on the nature of the decant, the tenant’s possessions will either be placed into storage or moved to the temporary property. Any remaining possessions will be stored in a suitable part of the original property to allow access for the contractor.
20.2 Where the tenant is temporarily decanted, WHBC will arrange for their possessions to be returned from storage and/or moved to their original property upon completion of the repair work.
20.3 Tenants will be encouraged to remove and store any expensive items themselves. Alternatively, they will be advised that expensive items are left in WHBC-authorised storage facilities or on the property at their own risk.
20.4 The tenant will sign an inventory of all possessions left in the property or taken into storage. Photographs will be taken to record the condition of the items.