Decant policy

Unplanned Temporary Decants (non-emergency)

7.1 Where unplanned repair work is required that cannot be carried out with the resident in situ, but does not require the resident to leave immediately, temporary alternative accommodation will be arranged when the work is to be done. Consideration will be given to the likely time to complete the repair, the availability of suitable accommodation and the relative costs of each option.

7.2 For these decants, the following principles apply:

• We will use our own temporary accommodation wherever possible; if we are unable to provide temporary accommodation at our designated sites or this does not meet the needs of the household, we will use one of our own void properties or a void property we have nomination rights to and where this is not available we will consider options as listed in Paragraph 5.1 above.
• The move only lasts as long as it takes to complete the repair works;
• The tenant remains a tenant of their original home at all times; and
• The temporary home from our void stock is let on a temporary agreement, and the tenant has no right to remain in the decant property, once the tenancy has ended.