Decant policy

Glossary of Terms

Adaptations - Adaptations are changes to a home that make it accessible or suitable for a tenant with physical challenges or disabilities.

Housing Needs Register - The Housing Needs Register (HNR) is a list of all applicants looking for affordable, rented accommodation in the Welwyn Hatfield borough.

Protected Characteristics

There are nine characteristics protected under the Equality Act 2010. They are:

• Age
• Disability
• Gender reassignment
• Marriage and civil partnership
• Pregnancy and maternity
• Race
• Religion or belief
• Sex
• Sexual orientation

Senior Officer Panel - This is a group of senior officers from the housing service who meet every two weeks to decide on matters concerned with housing allocations. The Panel has powers to make decisions outside of the usual terms of the Allocations Policy where there are exceptional circumstances.

Upper Tribunal (Lands Chamber) - This Tribunal is responsible for handling applications for cases about compensation for the effect on land affected by public works.

General enquiries

Upper Tribunal (Lands Chamber)
5th floor, Rolls Building
7 Rolls Buildings
Fetter Lane


Telephone: 020 7612 9710