View and download the policies that govern what we do.

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Former Tenant Arrears Policy
The aim of the policy is to set out the council’s approach to recovering rent arrears from people who are no longer our tenants.
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Freedom of Information Policy
Freedom of Information Policy
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Gambling Policy 2019-2022
Gambling Policy 2019-2022
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Information and Records Management Policy
Information and Records Management Policy
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Licensing Policy 2020-2025
Licensing Policy 2020-2025
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Pay Policy Statement 2019
Welwyn Hatfield Borough Council Pay Policy Statement 2019
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Rent Arrears Policy
The aim of the policy is to set out the council’s approach to recovering rent arrears in order to be as effective as we can be in minimising tenant debt.
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Re-Use of Public Sector Information Policy
Re-Use of Public Sector Information Policy
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RIPA Policy
This policy sets out how the council uses investigation techniques which are covered by the Regulation of Investigatory Powers Act 2000 (RIPA) (as amended by the Protection of Freedoms Act 2012 and the Investigatory Powers Act2016).
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Safeguarding Adult Policy January 2018
Safeguarding Adult Policy